Windie Global Warranty

Peace of mind, worldwide

We've got
you covered.

Every Windie product ships with a 2-year international warranty. Bought direct or from an authorized supplier — either way, you're fully protected.

Windie sailors, real people behind every claim
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Real people behind every claim.
Sailors and race officials, just like you.
2yr
International warranty
Every Windie product, covered worldwide from the day you buy it.
Direct or authorized
Bought from us or an approved supplier — you're fully protected either way.
Human support
Real people, real replies. We stand behind every product we sell.
If something goes wrong

Making a claim is simple

Email us a photo of your product's serial number, plus a picture or short video showing the problem — we'll take care of the rest.

STEP 1
Snap the serial
Take a clear photo of your product's serial number.
STEP 2
Show the issue
Add a picture or short video demonstrating the problem.
STEP 3
Email us
Send it over and we'll take care of the rest — fast.
Email our support team →
Good to know

Product-specific notes

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Anemometer Pro 360

Water-resistant but not fully waterproof due to its rotating vane — built for harsh marine conditions, not underwater use. The head is replaceable: order a new one anytime, installation is quick and simple.

Sailing Race Timer

Runs on a long-life, non-rechargeable battery designed to last years. When it's time, have it replaced by a professional watchmaker who can reseal it properly for water resistance.

Laser Distance Meter

Built for outdoor use on the water, but not fully waterproof. Keep it dry — water damage is not covered under warranty.

What's covered

  • Manufacturing defects on every Windie product for 2 full years.
  • Sailing Race Timer & Dive Compass: water-resistant to 5 ATM — water issues covered when there's no sign of misuse or tampering.
  • Fast replacement or repair once we've confirmed your serial and the fault.
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Limitations & water protection

  • Screen cracks or breakage from impact, drops, pressure or strong hits.
  • Water damage to the Anemometer Pro 360 and Laser Distance Meter — keep them dry.
  • Accidental damage to the Anemometer head (a replacement head is available to order).
  • Intentional damage, modification, or improper use — this voids the warranty.

Your satisfaction is our mission.

We strive for perfection — but if something goes wrong, we've got your back. Building a winning brand means standing behind every product we sell.

Got questions? Chat with us →
Race official on the water
Windie sailors smiling
Sailors rigging up on the water