Windie Global Warranty

Peace of mind, worldwide

We've got
you covered.

Every Windie product ships with a 2-year international warranty. Bought direct or from an authorized supplier — either way, you're fully protected.

Windie sailors, real people behind every claim
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Real people behind every claim.
Sailors and race officials, just like you.
2yr
International warranty
Every Windie product, covered worldwide from the day you buy it.
✓
Direct or authorized
Bought from us or an approved supplier — you're fully protected either way.
☺
Human support
Real people, real replies. We stand behind every product we sell.
If something goes wrong

Making a claim is simple

Email us a photo of your product's serial number, plus a picture or short video showing the problem — we'll take care of the rest.

STEP 1
Snap the serial
Take a clear photo of your product's serial number.
STEP 2
Show the issue
Add a picture or short video demonstrating the problem.
STEP 3
Email us
Send it over and we'll take care of the rest — fast.
Email our support team →
Good to know

Product-specific notes

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Anemometer Pro 360

Water-resistant but not fully waterproof due to its rotating vane — built for harsh marine conditions, not underwater use. The head is replaceable: order a new one anytime, installation is quick and simple.

⧗

Sailing Race Timer

Runs on a long-life, non-rechargeable battery designed to last years. When it's time, have it replaced by a professional watchmaker who can reseal it properly for water resistance.

⟿

Laser Distance Meter

Built for outdoor use on the water, but not fully waterproof. Keep it dry — water damage is not covered under warranty.

✓

What's covered

  • ✓Manufacturing defects on every Windie product for 2 full years.
  • ✓Sailing Race Timer & Dive Compass: water-resistant to 5 ATM — water issues covered when there's no sign of misuse or tampering.
  • ✓Fast replacement or repair once we've confirmed your serial and the fault.
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Limitations & water protection

  • ✕Screen cracks or breakage from impact, drops, pressure or strong hits.
  • ✕Water damage to the Anemometer Pro 360 and Laser Distance Meter — keep them dry.
  • ✕Accidental damage to the Anemometer head (a replacement head is available to order).
  • ✕Intentional damage, modification, or improper use — this voids the warranty.

Your satisfaction is our mission.

We strive for perfection — but if something goes wrong, we've got your back. Building a winning brand means standing behind every product we sell.

Got questions? Chat with us →
Race official on the water
Windie sailors smiling
Sailors rigging up on the water